OUTDOOR WATER FILTER
CUCKOO+ CARE SERVICE

The outdoor filter is serviced every 6 months as a way to maintain the technology that keeps each machine running. Our team of professionals, the CUCKOO+ Care Service team, will visit each customer at their home to conduct the service.

Filter’s Durability

Lasting Performance
+
Effective Filtration

Filter Replacement Frequency

Filter Replacement
under CUCKOO GOOODPLANTM
(Rental Plan)

Filter will be replaced when you purchase a NEW CUCKOO+ Care Service Package (CCSP)

Filter replacement will be done the next month after the purchase of a NEW CCSP

Check List

CUCKOO+ Care Service Visit

Every 6 months

1-to-1

Customised and
professional service

CCS 6-Point Check

Ensure each part is
clean and well-maintained

NCS 6-Point Check

  1. Water Source
  2. Product Cleanliness
  3. Auto Timer
  4. Leakage Test
  5. Product Surface
  6. Product Performance

1. Close the water source and manually flush Prime X3 to remove all traces of water

2. Soak the filter in ths Natural POE Cleanser (NPC) for 3-5 minutes, then wash the casing and the filter

3. Replace the batteries in the Auto Timer and reassemble it along with the Prime X3

4. Turn the Prime Multiport Valve to “Filter” and check for any leakage

5. Clean the surface of the Prime X3 with the Natural POE Polisher (NPP)

6. Test the product and let the kitchen water flow for 3-5 minutes to ensure quality of performance

Price List

Service Price (Per Year)

PRIME X3 $400.00

Terms and Conditions apply. For complete details, please refer to the official T&C page [here].